2007
Started Fathom Voice
I left Purdue to build a VoIP and cloud communications company full time. The next few years were my crash course in product, infrastructure, sales, support, and staying calm when production got noisy.
Hi, I'm Bracken
Indiana kid. Purdue educated. 20 years of shipping software.
I grew up in Lapel. I started at Purdue in 2006 and left in 2008 to go full time on a VoIP startup I had been moonlighting on, Fathom Voice. The next ten years taught me cloud infrastructure, SaaS sales, customer support, and how to stay calm when production gets loud.
Fathom rebranded to Sharpen Technologies, where I served as CTO. I later co-founded Edify as CTO. I built contact center and communications platforms that Fortune 500 customers rely on every day. Today I run Indy AI Consulting out of Indianapolis and partner at BACK Venture Co.
Indiana businesses hear about AI from every direction and do not know what to do with it. I have spent my career shipping software that real teams depend on. I want to bring that same discipline to AI projects here at home: build something that works on a Tuesday morning, measure it, and keep a human in the loop.
Connect with me: linkedin.com/in/brackenfields
Career timeline
How I got here
2017
Fathom rebranded to Sharpen Technologies
I served as CTO inside the contact center platform as it grew, where scale, uptime, security, and customer pressure were not hypothetical.
2019
Co-founded Edify
I co-founded and served as CTO of a modern communications and CX platform with AI in the mix. I kept the engineering tied to operator pain, not trend chasing.
Now
Indy AI Consulting + BACK Venture Co
I run Indy AI Consulting and partner at BACK Venture Co, a venture studio focused on Indiana startups. I help Indiana and Midwest businesses put AI to work in ways they can measure and control.