You are on a job site when the phone rings. You do not answer. They call the next guy.
Home service businesses
Your phone is the job. Stop letting it go to voicemail.
Most HVAC and plumbing jobs go to whoever picks up first. If that is not you, it is your competitor.
A homeowner called at 9pm about a broken furnace. Your voicemail got it. Your competitor got the job.
You sent a quote two weeks ago. You meant to follow up. You forgot. They went with someone else.
Your schedule is a whiteboard and three text threads. Double-bookings happen.
What we build
What we build for trade businesses
AI Phone Agent
Answers every call, 24/7. Qualifies the lead, books the appointment, and texts a confirmation. Handles FAQs so you focus on the job in front of you.
Quote Follow-Up Automation
Sends a follow-up text or email 24 hours after you send a quote, then again at 72 hours if no response. You stop losing jobs you already bid.
Scheduling and Dispatch Automation
Connects your calendar, job board, and customer notifications so your team always knows where to be and customers know when to expect you.
Bracken built phone systems and customer communication infrastructure for enterprise contact centers handling millions of calls a year. Now he applies that same thinking to four-person plumbing shops and single-truck HVAC operations. You get enterprise-grade reliability without the enterprise price tag or the 6-month implementation.